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Kapsule

Modern Slavery Statement

Last updated: 24 March 2026 · Version: 1.0

Operator:Kapsule Group Limited (“Kapsule”, “we”, “us”, “our”)

Kapsule Group Limited, trading as Kapsule, is committed to the highest ethical standards in all aspects of our business and our supply chain. We believe that every person has the right to work in safe, dignified conditions, free from exploitation, coercion, and abuse.

This Modern Slavery Statement sets out our policies, practices, and commitments relating to the prevention of forced labour, child labour, human trafficking, and other forms of modern slavery.

1. Our Commitment

1.1 Kapsule has zero tolerance for modern slavery, including:

  • Forced labour: Any work or service extracted from a person under threat, coercion, or deception, including debt bondage and labour in exchange for accommodation or food
  • Child labour: The employment of children below the minimum legal working age, or in hazardous conditions, in violation of international standards
  • Human trafficking: The recruitment, transportation, transfer, harbouring, or receipt of persons for the purpose of exploitation
  • Debt bondage: Where workers are trapped in employment to repay debts that grow beyond their ability to repay
  • Servitude and slavery: Holding persons in conditions of servitude against their will

1.2 This commitment extends to all aspects of our business: our own operations, our vendor relationships, and the products sold on the Kapsule marketplace.

2. Our Business and Supply Chain

2.1 Kapsule is an online marketplace platform connecting independent New Zealand vendors with buyers. Our business model means we do not directly manufacture or produce goods, but we provide the platform and services that enable thousands of transactions between independent sellers and buyers.

2.2 Our supply chain includes:

  • Independent vendors selling products on our marketplace (primarily New Zealand-based businesses and individuals)
  • Technology and software providers supporting our platform infrastructure
  • Professional services providers (legal, accounting, marketing)
  • Logistics and courier partners for order delivery

2.3 While our vendor base is primarily located in New Zealand, we recognise that some vendors may source products from international supply chains. Our policies and requirements apply throughout these supply chains.

3. Policies and Prohibited Items

3.1 Kapsule explicitly prohibits the listing or sale of goods produced through forced labour, child labour, or human trafficking. This prohibition is set out in our Prohibited & Restricted Content Policy and our Seller Policy & Code of Conduct.

3.2 Vendors are required, as a condition of selling on Kapsule, to represent and warrant that their products have not been produced through any form of forced or trafficked labour.

3.3 Violation of these obligations may result in immediate account termination, withholding of funds, and reporting to law enforcement authorities where appropriate.

4. Vendor Vetting and Due Diligence

4.1 Our vendor onboarding process includes:

  • Identity verification to confirm vendors are legitimate New Zealand businesses or individuals
  • Agreement to our Seller Policy, which includes commitments regarding lawful sourcing and ethical business practices
  • Review of product listings for compliance with our Prohibited Items Policy, including sourcing and origin requirements
  • Prohibition on dropshipping from overseas suppliers, which reduces the risk of products from unverified supply chains entering our marketplace

4.2 We prohibit the resale of goods sourced directly from certain overseas platforms where supply chain visibility is limited and labour standards cannot be verified.

4.3 We conduct ongoing monitoring of listings and vendor activity and may request additional information about product sourcing where we have concerns.

5. How to Report Concerns

5.1 If you have concerns that a product listed on Kapsule may have been produced through forced labour or other forms of modern slavery, or if you have information about modern slavery in our supply chain, please contact us:

Email: [email protected]
Subject:“Modern Slavery Concern”

5.2 All reports will be treated confidentially and investigated promptly. We will not retaliate against anyone who raises a genuine concern in good faith.

5.3 You may also report concerns anonymously by postal mail to our postal address below.

5.4 If you have information about human trafficking or forced labour in New Zealand, you can also contact:

  • New Zealand Police: 105 (non-emergency) or 111 (emergency)
  • Immigration New Zealand: 0508 558 855
  • The Salvation Army (Stop the Traffik NZ): stopthetraffik.org/nz

6.1 New Zealand law criminalises human trafficking and forced labour under the Crimes Act 1961 (Part 5, Crimes against the Person), which includes offences relating to:

  • Dealing in slaves (section 98) – including recruiting, transporting, transferring, or harbouring persons for the purpose of exploitation
  • Trafficking in persons (section 98AA) – including trafficking for labour exploitation
  • Forced labour (section 98C) – compelling a person to provide labour services by threats, deception, or abuse of power

6.2 Our commitments are also informed by international standards, including:

  • ILO Convention No. 29 (Forced Labour Convention, 1930) and its 2014 Protocol
  • ILO Convention No. 105 (Abolition of Forced Labour Convention, 1957)
  • ILO Convention No. 138 (Minimum Age Convention, 1973)
  • ILO Convention No. 182 (Worst Forms of Child Labour Convention, 1999)
  • UN Guiding Principles on Business and Human Rights
  • UN Sustainable Development Goals (SDG 8.7: End forced labour, human trafficking, and child labour)

7. Annual Review

7.1 This Modern Slavery Statement is reviewed annually. Our review includes:

  • Assessing whether our policies and due diligence processes remain adequate and effective
  • Reviewing any reports or concerns raised during the year
  • Considering changes in our business, supply chain, or the regulatory environment
  • Updating our practices to reflect best practice and emerging risks

7.2 The updated statement will be published on this page each year. We welcome feedback on this statement and our practices.

7.3 This statement was approved by the management of Kapsule Group Limited in March 2026.

Contact

For modern slavery concerns or questions about this statement:

Email: [email protected]

Postal Address:
Kapsule Group Limited (Kapsule)
Suite 13063, Level 1
6 Johnsonville Road
Johnsonville, Wellington, 6037
New Zealand